Harness the Power of 5 Workplace Generations
November 13 @ 8:30 am - 11:30 am$150.00
For the first time in history, there are 5 generations in the workforce. The Traditionalists and Boomers often see the younger ones as aloof and self-centred, and Millennials and Gen Xers frequently view Boomers and Traditionalists as stuffy and outdated. Along come the Digital Babies (or GenZ) who have never been separated from technology and things become even more interesting. Gaining a thorough understanding of the 5 generations will give you ‘aha moments’ as you think about past situations where communication was not always the best and enable you to choose the appropriate generational strategies for future interactions.
By the end of this workshop, participants will be able to:
- Discuss how the formative years for each generation have influenced their values and characteristics, the way they view work, how they respond to management, the type of feedback they seek, and much more.
- Choose the best communication style to use for each sector when interacting with staff, potential clients and even in social environments.
- Harness the power of all generations in order to create effective working environments, retain younger staff and utilize the expertise of older generations.
- Apply the best image ABCs (Appearance, Behaviour and Communication) for their own generation so that they will continue to empower their presence in a changing workplace.